This privacy policy describes how we, Sidra Tech ("Sidra Tech"), collect, use, disclose
and otherwise process personal information in connection with our games ("Games") and
websites or other online interactions outside of Games ("Websites") ("Games" and
"Websites" collectively referred to herein as "Services"). Please read this privacy
policy carefully so that you understand our information practices. Unless applicable
laws require us to obtain your consent in a different way, you consent to us processing
your personal information in the ways and for the purposes described in this privacy
policy by downloading and/or playing our Games or accessing our Websites.
Please read this privacy policy carefully. We may update it from time to time by
posting a new version here. If we make any material changes to our practices, we will
notify you through our Services.
1. Information We May Collect
The information we may collect falls into three categories: (1) information collected
directly from you; (2) information collected automatically from your device, and (3)
information collected from third parties.
(1) information we collect directly from you
Games: When you download or play one of our Games, we may collect:
- Registration information, including a name, username or other identifier, and
password.
- Information on your activity in our Games , such as your game progress or your
interactions with in-game ads. Your gameplay records are stored in the cloud if you opt
in to Cloud Save in certain Games. In other Games, your gameplay records are stored
locally on your device if the Apple & Google Play platforms support that feature.
- If you purchase physical goods from us, we collect purchase information, such
as quantity and type of goods purchased, name of purchaser, and shipping address.
- If you pay for virtual currency or other virtual items in our Games, we
collect information about the transaction, including your ZIP code or postal code,
information regarding your existing virtual items in our Games and the items you paid
for, the amount of the transaction, and records of payments you have made. Additional
information about these transactions is provided in the "Virtual Items" section below.
- Marketing preferences, such as records of your requests to opt out of
marketing communications.
(2) information we collect automatically
- We use in-app analytical tools to collect unique user ID, IP address, device
IDs, hardware or operating system based identifiers, identifiers we assign to your
account, and other similar identifiers (collected from your device).
- Your general geographic location (for example, country, state, or city),
determined based on your IP address.
(3) information we collect from third parties
- Sidra Tech may collect user information through the third-party advertising
networks on Games. This information may include your device ID, a unique advertising ID
associated with your device, and your approximate geographic location. For more
information, see the "Advertising" subsection below.
- If you use a third-party platform to connect with Games, we collect
third-party platform account information based on the information you make available on
that service (such as your name, profile picture, age range, gender, and your friends).
Please keep in mind that when you post information on a third-party site or platform,
that site or platform independently determines how to use your information. The
information Sidra Tech collects is covered by this privacy policy but the information
the third-party site or platform collects is subject to the third-party site or
platform's privacy practices. Privacy choices you have made on the third-party site or
platform will not apply to our use of the information we have collected directly through
our Games.
2. How We Use Your Information
Sidra Tech may use your information for the following purposes depending on how you
interact with our Services:
- To provide you with the products and services you request, including to
provide our Games.
- To operate, administer, and troubleshoot our Services.
- To analyze usage patterns and performance of our Games.
- To fulfill your orders.
- To advertise to you, as described in the "Advertising" subsection below.
- To provide you with customer support.
- To send you newsletters or product updates by email if you have subscribed to
our newsletter.
- To send you notifications about real-time updates, transactional messages, and
reminders.
Sidra Tech may also combine information that we collect from you with
information we obtain about you from third parties. We may aggregate and/or de-identify
any information collected through our Services. We may use de-identified and/or
aggregated data for any purpose permitted by applicable law, including without
limitation for research and marketing purposes, and may also disclose such data to any
third parties.
3. How We Disclose Your Information
We may disclose your information in the following circumstances:
- When we contract with a third party to provide services to us, including to
develop and maintain our Games. These parties provide a variety of services, including,
without limitation, order processing, billing, sales, marketing, advertising, market
research, fulfillment, data storage, analysis and processing, and legal services.
- To third parties in connection with the sale, merger, or reorganization of all
or part of the Sidra Tech business.
- To enforce our Terms of Use or rules, to ensure the safety and security of our
users and third parties, to protect our rights and property and the rights and property
of our users and third parties, address issues relating to security or fraud, to comply
with legal process or in other cases if we believe in good faith that disclosure is
required by law.
- At your direction or with your express consent, such as if you direct us to
disclose your information to third-party sites or platforms, such as social networking
sites, or when you write a review that you expressly permit us to publish on our
Services.
- As described in the "Analytics and Advertising" section below.
Please note that once we disclose your information to another organization in
any of the circumstances set out above, the information received by the other
organization becomes subject to the organization's own privacy practices. However, when
companies perform services on our behalf as service providers, like customer service, we
have agreements with those companies that govern their data practices and prohibit them
from using your information for purposes other than those requested by us or required by
law.
4. Privacy for Children
We have Games for everyone ("Everyone Games"), as well as more complex games that are
only intended for users that are 13 and older ("Complex Games"). Complex Games require
strategic thinking and problem solving and may have mature content.
Sidra Tech collects data on users under the age of 13 only when necessary:
- To deliver the game and access network features.
- To serve contextual advertising, as noted above.
- To provide you with the products and services you request.
Sidra Tech may use this data for the following purposes because these purposes
are in Sidra Tech's legitimate business interests:
- To maintain and analyze game functioning.
- To detect, investigate and prevent actions to ensure legal and regulatory
compliance.
- To protect the security and integrity of our users and Sidra Tech Games.
For Everyone Games, we work only with selected ad networks that respect the
tag-for-child-directed (TFCD) parameter—aka the 'COPPA flag'—on a per-app or per-request
basis, so that interest-based advertising is switched off, and personal information
collection is restricted. In addition, these ad networks are able to categorize and tag
their ad creatives by age, so that the ads are appropriate content-wise.
If you are a parent or legal guardian of a child under the age of 13 who uses
the Games, please contact us at
[email protected], if you have any questions or
comments. If you are a parent or guardian, you may review the information we have
collected from your child or ask us to make no further use of, or delete, such
information. We may need to verify your identity before implementing your request.
5. Data Security and Integrity
We have taken steps to implement technical, administrative, and physical security
measures that are designed to protect your information from unauthorized access,
disclosure, use and modification. Please be aware though that, despite our best efforts,
no security measures are perfect or impenetrable.
6. Data Transfers, Storage and Processing Globally
Pursuant to our contract with you to provide you with our Services, your information
will be processed on servers that may not be located where you live, including on our
servers hosted in the United States and other locations where we or our vendors or
technology providers are located. The laws of these countries may not be as protective
as the laws in your country, and in some circumstances, we may be required to disclose
your information to law enforcement or intelligence authorities. Users outside the
United States should be advised that by using our Services, you acknowledge and, unless
applicable laws require us to obtain your consent in a different way, you consent to
that transfer. No matter where our servers are located, we handle your information in
accordance with this privacy policy.
7. Changes to this Privacy Policy
From time to time, we may change this privacy policy to accommodate new technologies,
industry practices, regulatory requirements, or for other purposes. If we make any
material changes to this privacy policy, we will post the updated privacy policy here
and notify our users as required by law. Please check this page frequently to see any
updates or changes to this privacy policy.
8. Third-party Links
The Services may contain links to other sites or apps not owned or controlled by us and
we are not responsible for the privacy practices of those sites or apps. We encourage
you to be aware when you leave our Services and to read the privacy policies of other
sites or apps to which our Services may link.
9. Contact Us